Q: How do I sign up?
A: Simply complete the online form, select the appropriate Tier, and
Benetech will provide your company with a year’s worth of training to
move all your employees toward compliance. No implementation fees, no
additional hidden costs.
Q: How long does it take to get up and running?
A: Less than 24 hours
Q: What is the implementation cost?
Q: How much does the product cost?
A: Cost is based on total employee headcount
Q: Are there any additional costs for services?
A: No hidden costs. Everything is included.
Q: How often does our company have to participate in this training
A: Once a year for the next 7 years
Q: Will my account be auto-renewed or must I sign my company up again?
A: Companies will be auto-renewed unless communicated otherwise
Q: How do I pay for this training?
A: Companies will be invoiced shortly after signing up
Q: Do employees receive training certificates upon completion?
A: While we do not issues training certificates we do provide companies
the resources should they choose to produce these
Q: What are auditors looking for to substantiate training: certificates or
A: Though traditionally certificates have served the purpose of validating
the completion of training, the necessary details for this mandate can be
found in the monthly report which offers much more pertinent information
Q: What information is featured in the monthly report?
A: The monthly report includes participant(s) name, email, date of
participation, training participation time; training engagement score; responses to training quiz questions and post-training survey
Q: What is a training engagement score?
A: The software platform we utilize has defined a 75 as a perfect
participation score. Anything less than 75 demonstrates that the participant was distracted by other web browsers or has missed answers to quiz questions. Though the state does not require participants receive a particular grade or score, we do recognize that training must be taken seriously and that any score lower than 65 should be considered concerning and worthy of a retake.
Q: How much time does the training take?
A: The training time is roughly 42 minutes
Q: Who has to complete the training?
A: Any full-time, part-time, or seasonal employee (including interns).
Q: When do current employees need to be trained by?
A: October 9, 2019
Q: When do new employees need to be trained by?
A: According to the State Mandates: “as soon as possible”
Q: What are the different training options?
A: The training is available in desktop (or laptop) format and smartphone
(or tablet) format. There is also the option to deliver the training using a
projector or monitor for group training purposes
Q: How does the group training format work?
A: Companies assign a proctor to lead the group training session. This
proctor is responsibly for solely starting and ending the meeting, with the
webinar still functioning as the main teacher. To ensure success, Benetech has provided all clients a Group Training Resource folder which includes a
Checklist/Overview Guide, an Attendance Sheet; Participant Quiz and
Survey; and a Proctor Script (Public Speaking with Training Wheels). The proctor serves to introduce the webinar and close the webinar. Everything in between is handled by the webinar. Because the group is now relying on one computer to deliver the training, individual participants will use the quiz handout to record their answers.